Documentation

How to Use Custom Domains

Use branded redirect domains in LeadPulse to improve trust, increase click-through rate, and keep every campaign URL aligned with your brand.

Why you should use custom domains

  • Branded links generally earn better trust than generic short domains.
  • They reduce confusion in paid ads, social posts, and email campaigns.
  • They keep your attribution infrastructure under your own brand identity.

How domain setup works in LeadPulse

  1. You add a subdomain (for example go.yourbrand.com) in the Domains page.
  2. LeadPulse provides DNS records plus a verification token.
  3. After DNS propagates, LeadPulse verifies ownership and provisions SSL.
  4. Verified domains can be assigned to links for production traffic.

Before you begin

  • Admin access to your DNS provider.
  • A subdomain dedicated to redirects (recommended), not your main root domain.
  • Workspace admin access in LeadPulse.

Step-by-step setup

  1. Add the subdomain in Dashboard > Domains.
  2. Create DNS records exactly as shown in LeadPulse (record type, host, value, TTL).
  3. Add verification record if prompted (for example _leadpulse-verify token record).
  4. Wait for propagation, then click Verify in LeadPulse.
  5. When SSL status is active, assign the domain to test links first.

Validation checklist

  • Opening a branded short URL returns a valid HTTPS redirect.
  • No browser security warnings are shown.
  • Clicks on branded links appear in LeadPulse analytics within your normal reporting delay.

Common mistakes to avoid

  • Using the wrong host value in DNS records.
  • Pointing root domain records when setup expects a subdomain.
  • Switching high-volume traffic before SSL is fully active.